A Career in Email Management
An email is the most advanced form
of business communication. Like any other public domain gmail, yahoo
or hotmail, each organization has its own domain name. For this a
company has its own server that houses all identities of the members
and also controls all internal and external communication of the
organization. For example, when you join an organization you get a
unique email id registered in the name of your company. Maintenance
and management of this service is called Email Management.
Email servers in an organization
need to maintain certain limits in order to ensure smooth
performance of the services. Emails in the inboxes, sent folders,
deleted items, folders of staff members has to be managed centrally
in such a way that the performance of the server does not suffer.
Features like junk-mail controls and filtering, web-based calendars,
address book, folder management, POP3 access, inline virus scanning
are other important aspects of Business Email Management system that
need to be taken care of.
Email Management system performs following specific tasks: Capture: An organization has a centrally controlled email management system. This system captures all emails created and received by employees. Classification: A particular classification scheme is used to manage this email content and also the retention period and access controls that are used to manage emails. Storage & Preservation: Storage or archiving is one of the most needed applications for email management. Software applications are used to copy or remove messages from the messaging applications and save it at a different location. Some applications archive attachments and offer a link within the message. Management & Destruction: Different specialized software applications are used for managing this email information and maintain necessary records of inboxes, sent items etc. Destruction of unimportant data is also part of this management scheme. Says, Mr. Ravi Dighe, Executive Vice President and National Head, N-Power, “An organization uses customized software applications or solutions for Email Management while upholding its unique company policies and staff members’ privacy so that Emails are classified, stored and destroyed regularly similar to the process of maintaining other documents & records. Management of Emails in an organization is a serious business as it involves security of organizational information. Emails are easy targets of viruses and also a means for leaking confidential company information. Lexis Search Advantage, LoadMail, etc. are software solutions used for Email Management.” Industry & Career: Email Management as a career option has huge prospects because all organizations work in a computerized environment. All their communications, internal as well as external are done through their own communication and networking system. So, management of this mode of communication systems always remains a priority for the organization. Thus, the demand for a trained professional is and always will be there. He says, “An Email Management professional can find employment in a wide range of industries. Whether it is the government sector, corporate houses, private firms, media and entertainment or education and research, need of an Email Management professional is everywhere. Salary packages are also quite attractive in this field. One can start with an initial salary of around Rs. 25000 to Rs. 30000 per month.” Email Management requires a highly technical work profile and an aptly qualified professional. The aspirant needs to have advanced level of training in Hardware and networking and will be recognized if have done courses with international certifications like Microsoft, CompTIA and Red Hat Linux. Technical qualifications like MCA, B\.Tech, etc, would always be very helpful for a career in Email Management. Add Comment Comments |
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