Career in Hospitality Industry

Published On: 31 Oct 2008

 | Last Updated On: 07 Jul 2012

The Hospitality Industry is a 3.5 trillion dollar service sector within the global economy. India's tourism and hospitality industry has emerged as one of the key sectors driving the country's economy. India's tourism is thriving, owing to a huge surge in both business and leisure travel by foreign and domestic tourists. Hotel Industry is closely linked with travel and tourism industries.

India is experiencing huge footfalls as a favorite vacation destination of foreigners and natives and the hotel industry is going into a tizzy working towards improving itself. India has an incredible variety of institutes offering a selection of courses in the many branches of hospitality. There exists a path to fit every pocket and palate.

The Top Hospitality Courses offered in India are:-

1-year trade Diploma Courses in
Bakery & Confectionery
Hotel Reception and Book Keeping
Restaurant and Counter Service
3-year Diploma in Hotel Management
4-year Bachelor of Hotel Management & Catering Technology (BHM)
3-year BSc in Hotel Management
3-year BA in Hospitality & Tourism Management
2-year PG Diploma in International Hotels
MSc in Hospitality Administration
6-month Certificate Course in Hotel and Catering Management

Eligibility for the above courses:-

~For 1-year diploma: Class X or XII pass with minimum aggregate performance of 50 %
~ For 3 or 4 year bachelor degree program: Class XII or equivalent pass with a minimum of 50 %
~ For 2-year PG Diploma: The applicant must be a graduate of any stream
~ MSc in Hospitality Administration: A BSc in Hospitality Administration
~ Certificate courses: 10+2 or equivalent

The hospitality industry in India is huge: a complex mixture of top end five-star hotels offering immense luxury at steep prices and low-end hostels offering merely a bed and shower. The recent economic transformation of India has thrown up a number of unusual and rewarding places looking for skilled workers and willing to pay for them. Here we take a look at two promising options:-

Spas:-

In India, the Spa has been around for 10 years but has really taken off during the last five and is expected to explode in the near future. However, the industry is being plagued by skilled manpower shortages.

Indian spas have distinguished themselves form their international counterparts by offering a combination of yoga, ayurveda and massage therapy rather than mere pampering. Most of India's 20-25 major spa centers are located in the south, in Kerala.

Job Profile:-

A spa therapist's job profile includes providing massages: Swedish, Oriental, Thai, Indonesian, Balinese etc. The job also includes aromatherapy, scrubs, wraps and facials. Having a working knowledge of pedicures and manicures is an advantage.

There are many treatments to be provided as well like seaweed hydrotherapy, reflexology, blitz shower, jet hydro massage, hydro jet body blitz, exfoliation and skin care treatments. A candidate should ideally possess complete technical and practical knowledge of international spa treatments, beauty treatments and therapies as well as good communication skills.

Pay Scale:-

People joining the spa start with a package of Rs 5,000-6,000 per month and depending on their performance, they are even eligible for incentives. The package could increase to Rs 12,000 to Rs 15,000 per month and go as high as Rs 60,000 to Rs 80,000 per month.

There are no dedicated spa training institutes in India. There are a few centres that are usually attached to resorts. Many hotels and big spas are planning to open up institutes. Ananda plans to open one in Hyderabad which will be the first in the country.

Budget Hotels:-

One of the growing trends seen in India is 'more for less'. Following the explosive growth of low-cost airlines is a remarkable growth in the mid-tier hotel segment of low-cost or budget hotels. A number of brands have entered this space including:-

  • Accor's Novotel, Mercure
  • Carlson's Country Inns and Suites
  • Kamat's Kamfotel
  • Best Western International
  • Choice International
  • Courtyard by Marriott
  • Days Inns
  • Fortune Park
  • Holiday Inn
  • Park Inns
  • Tulip Inns

Career Scope in Current Market Climate:-

Due to the Recession and the 26/11 terror attacks on the Taj Mahal Palace, Trident  and Oberoi hotels in Mumbia, a UK daily has included India in the list of the top 20 most dangerous places to visit which has affected this sector. But the situation is not quite as bleak as one may imagine.
Kanishk Malhotra, Managing Director, Hotel Solutions India, elucidates, "Occupancy of 70 to 80 per cent is generally considered healthy for a hotel, whether budget, luxury, or leisure.

So far, according to reports, there has been a 20 per cent dip in the segment. If I have a 500-room hotel, I need a certain number of people to service rooms. If occupancy is down by 20 per cent (100 rooms less), I really don't gain by terminating 20 to 30 people." Malhotra acknowledges though, that there has been a significant reduction in travel, more so in the commercial segment than in the leisure segment.

 

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