Skills Required for Joining the Travel and Tourism Sector in India

Published On: 27 Jun 2012

 | Last Updated On: 07 Jul 2012

Have you decided to pursue a career in travel and tourism sector in India? Taking a look at the present day scenario, experts opine that the travel and tourism industry undoubtedly has a lot to offer to the growing population in terms of employment and growth opportunities, considering the steady progress and development in the Indian travel sector today. However, if you intend to pursue a travel course, a mere bachelor degree in travel and tourism would not suffice, as there are certain set of skills those prospective employers from the tourism industry always look for while recruiting people.

A pleasing personality: While working with the travel industry, you must be prepared to interact with a lot of people belonging to different sections of the society. Travelers come in with different expectations, budget ranges, and expectations. As a tourist guide, travel agent or travel consultant, you are expected to project a warm, friendly nature to all the travelers. It is extremely important to be well dressed, hygienic, hospitable and confident, so that people may find it easier to communicate and share their queries with you.

Impeccable communication skills: Good communication skills are considered as one of the biggest assets today and more so if you plan to work with the travel industry. When people go on vacations, they usually give a lot of importance to various factors like places to stay, visit, dine, and unwind. In addition to being a good speaker; it is always advisable to be a good listener, to get the real picture of what a traveler is trying to tell. Impeccable communication skills would certainly give you an edge over the others, as it enables you to communicate efficiently and effectively to the travelers with utmost ease. Moreover, good communication also helps in building long lasting contracts which can be beneficial to business organizations in the long run.

An eye for detail: Most travelers look up to travel agencies for accurate information on hotels, transportation, spa’s, attractive packages, nightlife and the major tourist attractions of the place. Furthermore, it is essential to have an updated knowledge on the documentation, ticketing, passports. Some travel companies prefer candidates with a basic background in computers. Hence, as a travel agent, you just can’t afford to miss out on details.

Well organized: Apart from being courteous, helpful, well informed and a great speaker, it is vital to be well organized. Being well organized makes it easier to figure things out and help customers faster. As a travel agent or consultant, you will be bestowed with the responsibility to organize and maintain tidy, updated files containing large amounts of data, in addition to providing information on customs and regulations, currency exchange rates, and on the like, to a wide range of customers.

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