Login
 Sign Up
Aegis Global Academy - Institute of Customer Experience Management
Year Founded : 2010
Contact No : 0422 6651 107
Email : academy@aegisglobal.com
Website : www.aegisglobalacademy.com
  •   Overview
  •   Courses
  •   Reviews
  •   Contact
  •  QnA
Overview
WELCOME TO THE WORLD'S FIRST 
INSTITUTE OF CUSTOMER EXPERIENCE MANAGEMENT
 
Aegis Global Academy, part of Aegis Limited, An Essar Enterprise Management, Coimbatore. A unique initiative where you can do a 15-month Post Graduate Program in BusinessManagement (Service Sector Industry) that also earns you practicalwork experience as the course has a unique syllabus of 65%practical and 35%theory, aiming towards creating professionals who are 100%employment-ready
 
MISSION STATEMENT
 
To promote and enhance the culture of customer-centricity by equipping all persons across organization levels engaged or wishing to be engaged in the service sector with the right mindset, skillset, and knowledge/processes thus enabling them to individually and collectively contribute to the maximization of customer life time value and profits
 
ABOUT US
 
  • Business school created for the industry by the industry
  • Program structure, content and teaching methodology validated with industry leaders in the verticals of Analytics;
  • Banking, Financial Services and Insurance (BFSI); Retail and Telecom
  • Leading industry experts across all domains as guest lecturers
 
PEDAGOGY
 
OUR DISTINCTIVE APPROACH
65% PRACTICALS
 
  • Consisting of live projects, filed visits, courseassignments, case studies and internship upto 12weeks
 
35%THEORY
 
  • Principals of general management with customizationfor the Service Industry designed and delivered by IIM Indore
  • Customer experience management curriculum designed and delivered by world-renowed Service Quality Center(SQC),Singapore
  • Other industry vertical specific knowledge and related modules-Analytics ;Banking ,FinancialServicesand Insurance(BFSI);Retail and telecom to be taught by senior visiting faculty from the services induatry along with our in-house faculty
  • Certification from IIM Indore,SQC and ICEM
 
 
INTERNSHIP & PLACEMENT ADVANTAGE SERVICE SECTOR
 
ADVANTAGE YOU
 
  • Assured internship in leading companies with respect to chosen specialization
  • Two placement interview opportunities with leading organizations
 
ADMISSION PROCEDURE
 
  • Students can purchase the Application Form along with the Prospectus from Aegis Offices and the institute for 1,200/- and applya(Refer to our website for further details) OR
  • Download the Application Form from our websites and apply alog with a DD os1,200/- as per details provided
 
ELIGIBILITY CRITERIA
 
  • Applicant should be a graduate in any stream or have any diploma which is equivalent to graduation with 50%and above marks
  • Applicants should have a score of CAT/GMAT/XAT/Mat.In the absence of the scores ,they will be required to take the ICEM Aptitude Test
  • Selected applicants will then be invited for a personal interview

WELCOME TO THE WORLD'S FIRST
INSTITUTE OF CUSTOMER EXPERIENCE MANAGEMENT

Aegis Global Academy,part of AegisLimited,(An Essar Enterprise Management,Coimbatore.A unique initiative where you can do a 15-month PostGraduate Program in BusinessManagement(Service Sector Industry)that also earns you practicalwork experience as the course has a unique syllabus of 65%practical and 35%theory,aiming towards creating professionals who are 100%employment-ready

MISSION STATEMENT

To promote and enhance the culture of customer-centricity by equipping all persons across organization levels engaged or wishing to be engaged in the service sector with the right mindset,skillset,and knowledge/processes thus enabling them to individually and collectively contribute to the maximization of customer life time value and profits

ABOUT US

  • Business school created for the industry by the industry
  • Program structure,content and teaching methodology validated with industry leaders in the verticals of Analytics;
    Banking ,Financial Services and Insurance(BFSI);Retail and Telecom
  • Leading industry experts across all domains as guest lecturers

PEDAGOGY

OUR DISTINCTIVE APPROACH
65% PRACTICALS
  • Consisting of live projects,filed visits,courseassignments,case studies and internship upto 12weeks
35%THEORY
  • Principals of general management with customizationfor the Service Industry designed and delivered by IIM Indore
  • Customer experience management curriculum designed and delivered by world-renowed Service Quality Center(SQC),Singapore
  • Other industry vertical specific knowledge and related modules-Analytics ;Banking ,FinancialServicesand Insurance(BFSI);Retail and telecom to be taught by senior visiting faculty from the services induatry along with our in-house faculty
  • Certification from IIM Indore,SQC and ICEM

INTERNSHIP & PLACEMENT ADVANTAGE SERVICE SECTOR
ADVANTAGE YOU

  • Assured internship in leading companies with respect to chosen specialization
  • Two placement interview opportunities with leading organizations
company-logos

ADMISSION PROCEDURE

  • Students can purchase the Application Form along with the Prospectus from Aegis Offices and the institute for 1,200/- and applya(Refer to our website for further details)
    OR
  • Download the Application Form from our websites and apply alog with a DD os1,200/- as per details provided

ELIGIBILITY CRITERIA

  • Applicant should be a graduate in any stream or have any diploma which is equivalent to graduation with 50%and above marks
  • Applicants should have a score of CAT/GMAT/XAT/Mat.In the absence of the scores ,they will be required to take the ICEM Aptitude Test
  • Selected applicants will then be invited for a personal interview

FEE STRUCTURE

TutionFee
(Inclusive :course material and taxes)
500,000

Student loans available subject to eligibility

IDBI Bank

Hostel Fee
(Lodging,breakfast,lunch,dinnerand taxes including)
125,000
Specialization Fee
(only for Analytics and BFSI participants)
25,000
  • Fees to be paid within stipulated date as intimated in the admission letter
  • Fees once paid are not refundable,nor transferable under any circumstances
  • All the fees are to be paid in cash/DD in favour of Aegis Aspire Consultancy Services Limited
  • Separate hostelfacilities for boys and girls.Compulsory stay in the hostel is required
  • Please refer to the fee structure in the admission letter and the timelines for payment

 

Courses offered by Aegis Global Academy - Institute of Customer Experience Management All Courses 

Post Graduate Program in Business Management

Business Administration and Management

Category: Business Management

Degree: PGP

Mode: Full Time

Medium: Campus

Duration: 15 Months

 

PEDAGOGY OUR DISTINCTIVE APPROACH 65% PRACTICAL Consisting of field visits,HARVARD case studies, role plays, managing live customer contact channels and internships for up to 16 weeks .. Read more..


Name : Aegis Global Academy - Institute of Customer Experience Management
Location : Essar House, #05
Ammankulam Road, P.N Palayam
City : Coimbatore
State : Tamil Nadu
Country : India
Contact No : 0422 6651 107
Contact Email : academy@aegisglobal.com
Website : www.aegisglobalacademy.com 

Video Gallery

CERTIFIED CUSTOMER EXPERIENCE PROFESSIONAL - SQC SINGAPORE @ AEGIS GLOBAL ACADEMY RETAILING SPECIALIZATION @ AEGIS GLOBAL ACADEMY - I BATCH OF 2013's IIM INDORE's ON-CAMPUS MODULE - DAY 1 (MARCH 25th 2013) BATCH OF 2013's IIM INDORE's ON-CAMPUS MODULE - AFTER-THE-CLASS DISCUSSIONS THE BATCH OF 2013's IIM INDORE's ON-CAMPUS MODULE - IMPORTANCE OF MBA for EXPERIENCED PROFESSIONALS

Courses
Post Graduate Program in Business Management
View Program Details
Category : Business Management
Degree : PGP
Mode : Full Time
Medium : Campus
Level : PG

PEDAGOGY OUR DISTINCTIVE APPROACH 65% PRACTICAL Consisting of field visits,HARVARD case studies, role plays, managing live customer contact channels and internships for up to 16 weeks 35% THEORY Principles of general management with customization for CLTV (Customer life time value) to be taught by IIM Indore with a combination of classes at IIM Indore campus, IIM faculty visiting ICEM campus and synchronous learning methodology Customer Experience Management by world renowned SQC, Singapore, consisting of videos, classroom lectures and role plays Industry vertical specific knowledge and related modules (Telecom, Retail, ITES, Banking and Insurance) to be taught by core faculty and senior visiting faculty from the industry Evaluation will be basis progressive module Participants will also have an option to study an advanced course module of SQC in Singapore as part of an international exposure initiative for a nominal additional fee of INR 50,000, plus taxes and visa charges 100% EMPLOYMENT READY We are certain that all our students would be absorbed by the respective industries However, if there are some who are unable to get thro’, even after successful completion of the PGPBM program at ICEM, we assure 75% of the students, placement in the ESSAR Group companies. Internship 16-Week Internship in the related Industry Exposure to the Real Corporate Environment Placements All students would be provided at least one final placement opportunity, if placement not offered by interning organisation. Overall, a minimum of TWO final Placement Interviews will be arranged by the Academy for all successful students.

Related Question and Answer
Q & A
Contact
Name : Aegis Global Academy - Institute of Customer Experience Management
Location : Essar House, #05
Ammankulam Road, P.N Palayam
City : Coimbatore
State : Tamil Nadu
Country : India
Contact No : 0422 6651 107
Contact Email : academy@aegisglobal.com
Website : www.aegisglobalacademy.com